NHS managers ‘should be held to account’ say doctors involved with Letby case

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HS managers should be held accountable for failings, according to doctors who repeatedly sounded the alarm about killer nurse Lucy Letby.

Concerns about the serial killer were not addressed for months before she was finally taken off frontline duties.

Senior doctors at the Countess of Chester Hospital, where the 33-year-old carried out her year-long killing spree on the neonatal unit, have said that hospital bosses should be regulated in a similar way to doctors and nurses.

As far as I can tell the people in senior NHS management positions, there is no robust system of accountability of appraisal. This is the culture in the NHS and it has to change

Meanwhile there have been an increasing number of calls for the inquiry into her crimes to be given statutory footing, which would mean witnesses would be compelled to attend to give evidence.

It comes as Letby has begun her whole-life sentence in prison for the murder of seven babies and the attempted murders of six more.

She did not appear in the dock for her sentencing hearing on Monday and ministers have vowed to change the law to ensure serious offenders can be forced to attend court.

Tamlin Bolton, a solicitor for law firm Switalskis, which is representing the families of seven of Letby’s victims, said that the families thought it was a “disgrace” that Letby did not attend the hearing.

“One of the fathers said to me that it actually spits in the face of the justice system,” she told BBC Breakfast.

It comes as paediatrician Dr Stephen Brearey, who blew the whistle on Letby in 2015, said that NHS managers need to be held accountable when things go wrong.

Asked if he would like to see regulation of hospital administrators, he told BBC Radio 4’s Today programme: “Absolutely. Because doctors and nurses all have their regulatory bodies that we have to answer to.

“And quite often, we’ll see senior managers who have no apparent accountability for what they do in our trusts, and they move to other trusts, and you worry about their future actions.

“There doesn’t seem to be any system to make them accountable and for them to justify their actions in a systematic way.”

He added: “I think our experiences aren’t uncommon in the NHS, that you go to senior colleagues with a problem and you come away confused and anxious because that problem is being turned in a way in which you start to realise that they’re seeing you as a problem rather than the concern that you have.”

His colleague, Dr Ravi Jayaram, told ITV: “As far as I can tell the people in senior NHS management positions, there is no robust system of accountability of appraisal. This is the culture in the NHS and it has to change.”

A doctors’ union has also called for the law to change to better protect NHS whistleblowers.

The Hospital Consultants and Specialists Association (HCSA) said there should be an independent organisation where whistleblowers should be registered and that it should become a criminal offence if those who speak out face recrimination.

Dr Naru Narayanan, HCSA president, told Sky News: “There has to be better protection for people who raise concerns, but we see time and again that people who do so face retribution, revenge and retaliation, and they fear for their careers.

“There has to be a significant rehaul which has to be protected by law, where whistleblowers are afforded the protection they deserve.”

It comes as the Government said that a statutory inquiry into Letby’s crimes in “on the table”.

Ms Bolton said that a statutory inquiry into Letby’s crimes is “exactly” what the families of her victims want.

Dr Brearey echoed the call, telling the Today programme: “Just the magnitude of the events that occurred and the effect it has had on so many people, obviously primarily the families.

“I wouldn’t, for them, expect anything other than a statutory inquiry with the most wide-ranging and statutory powers.

“It is clearly what the parents deserve.

“And you know, the problems that we encountered weren’t confined to the problems in the trust – this is a multi-organisational learning opportunity involving other organisations, the CQC (Care Quality Commission), the GMC (General Medical Council), the College of Paediatrics as well as NHS England, and that can only be achieved with a statutory inquiry.”

Quizzed on the prospect of a statutory inquiry, Education Secretary Gillian Keegan told Times Radio: “I was speaking to the Prime Minister yesterday and he made it really clear that what we need to do is make sure the families get answers, we learn the lessons as well, and it is a very transparent process that everyone can get behind.

“What will happen next is there will be a chair appointed, the chair will work with the families to look at the terms of reference, discuss the pros and cons of different types of inquiry, and then they will come to a conclusion.

“But it is most important that the families get the answers that they need and that they deserve and that it is a transparent process which gives us the lessons learned as well.”

Pressed about whether it should be a statutory inquiry, she added: “That is something that is on the table, that is something that can be discussed.

“But there are pros and cons to the two types of inquiry, so when the chair works with them on the terms of reference that will be something that they can input to them.”

A chair should be appointed to consult with the interested parties, to consult with the tragic families that have been involved in this, to find out what they want, and you may find there’s not one united voice about this

Sir Robert Francis KC, who chaired the inquiry into serious care failings at Mid Staffordshire NHS Foundation Trust, said that the families of Letby’s victims should decide on whether the inquiry into her crimes should be statutory.

He told Times Radio: “A chair should be appointed to consult with the interested parties, to consult with the tragic families that have been involved in this, to find out what they want, and you may find there’s not one united voice about this.

“So I would ask them what they feel they want and why they want it and indeed other people.”

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